Last Updated: May 23, 2026
This Privacy Policy describes how SnapPicks ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our platform in Indonesia. We are committed to protecting your privacy in accordance with Law No. 27 of 2022 on Personal Data Protection (UU PDP) and applicable implementing regulations.
We collect several types of information to provide and improve our services:
Identity Data: Full name, date of birth, gender, and government-issued ID (when required for high-value transactions or rewards).
Contact Data: Billing address, shipping address, email address, and phone numbers.
Financial Data: Payment card details and bank account information (processed through secure third-party gateways).
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Technical Data: IP address, login data, browser type and version, time zone setting, and location data.
We use your personal data for the following purposes:
Order Fulfillment: To process and deliver your orders, manage payments, and provide customer support.
Game Participation: To facilitate your participation in promotional games and verify your eligibility.
Compliance: To comply with legal obligations, including tax and consumer protection requirements under Indonesian law.
Marketing: To provide you with information or advertising relating to our products or services (subject to your consent where required).
Security: To detect, prevent, and address fraud or technical issues.
We may share your personal information with:
Service Providers: Logistics partners for delivery, payment processors, and IT support.
Affiliates: Members of the SnapPicks Joint Venture Parties for unified service delivery.
Legal Authorities: When required by law or to respond to valid legal requests from competent authorities.
As a data subject in Indonesia, you may have rights including:
Right to obtain information about the processing of your personal data.
Right to access and obtain a copy of your personal data.
Right to rectify inaccurate or incomplete personal data.
Right to withdraw consent where processing is based on consent.
Right to request erasure or cessation of processing in circumstances provided by law.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements under Indonesian law.
We have implemented industry-standard physical, technical, and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer (DPO) at:
Email: privacy@snappicks.id